Hi Marie,

my client is delighted with the files and I was perfectly satisfied with every aspect of the transaction.

Kind regards,

Steve

Added 14 May 2013

Hi Robert

Thank you and your colleagues for the help and attention to detail on this order  and the customer service is first class.

If only all our suppliers show the same dedication to service we would be all doing a bit better.



Kind Regards

Greg

Added 14 May 2013

HI Damien

My client has just advised the clipboards have arrived, you must have managed to get them out early?

Client is really happy with them, thank you.

 Kind regards

 Val


Added 19 December 2012

"Your telephone staff are excellent, patient and understanding (well the one I dealt with was :o)) I will be calling again for my next project"

Added 27 September 2012

Hi Guys

Just to say thanks very much for the fast turnaround black folders, they looked fab and the clients soooooooooo happy!

Licia Graves

Added 31 May 2012

Brilliant service Marie, thank you ever so much!

Best!

Chris

Added 01st May 2012

Hi all,

Just a quick thank you for sending these out a day early, I haven’t seen the actual folders myself yet but I heard from the printer that the printing looks great.
Thanks to you delivering a day early, we can get the folders to our client the day before the actual training event which is fantastic as I was worried about delivering the morning of the training session. Our printer actually asked us for your contact details so they must look good! I’ve passed them onto them.
More time on the next job I promise!

Kind Regards,

Coral

Added 13 April 2012

Hi Rob,

Just to let you know that we got the samples this morning and they look great. Client really pleased with the job.

Thanks for all your help.

Emma

Added 24 February 2012

Hi Claire

Thanks for this, and also for thinking about the spine orientation too – it’s great when our suppliers offer such queries, rather than just taking what we send.

Regards

Kathleen

Added 25 January 2012

Just a quick note to say thanks for the samples of the Aberdeen ringbinders which we received on Friday.

My client got these today and is delighted with them!!!! They look great and I just wanted to pass on my thanks.

Thanks again and we'll look forward to the main delivery going in early January.

Alan 

Added 19 December 2011

Hi All

Just to let you know we received delivery of all the items on order yesterday. Many thanks for all your help and efforts in getting these to me in such good time, it’s very much appreciated.

Kind regards

Dan

Added 13 December 2011

Thank you very much & just to let you know a big thank you for the job my customer is very impressed with the way the new artwork looks on the binders.

Added 13 December 2011

Hi Samantha

I just wanted to say thanks very much for all your help with the folders – client was very happy.

Cheers

Added 30 September 2011

Thanks so much the folders came yesterday. They look great!

Hilary Wagon

Added 27th September 2011

Hi Marie

I just wanted to say a big thank you to everyone at Ambro who helped in designing, producing and delivering the folders to us for today – they are great.  I have put our guides into the folders and packaged them up ready to go to the event next week.

Added 14th January 2011

Considering our very demanding client this project went very smoothly with your quick estimating and hitting a tight deadline. Very pleased.

Added 7th January 2011

Just wanted to thank you all for your efforts in getting all the jobs done before Christmas and for the dates requested it is very much appreciated. Products look great.– Anyway hope you all have a good Christmas break.

Added 6th January 2011

Marie (our contact) quick responses and excellent Customer Service. Thanks Marie

Added 10th November 2010

It was a pleasure to deal with your organisation and the people I had dealings with.
Added 10th August 2010

Every person who i have ever dealt with at Ambroplastics has always gone out of their way to be polite, friendly and helpful.

I have had a problem with my binders that the sales team are aware of, but they have gone out of their way to rectify the problem to my satisfaction. Thanks to all the team for their wonderful service.

Added 6th August 2010

Hi Sam,
Please advise all team members on a fantastic finish to the Gift bags!
Received sample in post, they look great!
Thanks
Nick
Added 5th August 2010

Hi Damien,
Just a quick email to say thanks for the samples of the binders, they look great and our client was really pleased with the finished product.
Kind regards
Steve
Added 1st July 2010

I have used you for years and will continue to do so!
Added 11th June 2010

Just to say Ambro are a pleasure to do business with
Added 11th June 2010

Good afternoon Robert,
Just a BIG THANKYOU for the way you, and Ambro Plastics have dealt with our enquiry, you were the only company to have the quote back in time for us to type-up and present to client, plus you are the only company to sent us a sample which I showed to the client this morning and with that one amend we have talked about, he was really impressed.
So, again thankyou Robert what brilliant service, well done.
Kind regards,
Barry
Added 9th June 2010

We are extremely pleased with all aspects of your service and Samantha Trower is a true asset to your organisation. Well done to you all.
Added 1st June 2010

A very professional and responsive company. A company that i can always count on to deliver as per specification, cost and timescale

Added 24th May 2010

A member of your staff took the time to contact us to point out if we ordered a few more wallets we wouldn't incur delivery charge and the total cost was less than if we hadn't.
Thanks

Added 24th May 2010

Hi Marie, just to let you know we have received the binders and they look great thank you

Kind Regards
Vicki

Added 17th May 2010

Thank you very much for the delivery of binders last week. They turned up when promised and the quality of the binders and printing is perfect.
Many thanks
Laura

Added 30th April 2010

Morning All,
Just had a call from client to say how delighted she is with the folders you have produced for me. I told her I wasn’t surprised as the service I have received throughout the process has been excellent!
Cheers
Pat

Added 16th April 2010

I am very happy with your service, in fact I'm impressed and that takes some doing these days, keep up the good work
Colin

Added 15th April 2010

I have just spoken to Marie and they can deliver for next Friday, huge thanks to her and Samantha for the one week schedule.
regards
Rob

Added 12th March 2010

We were very pleased with the folders, they look great. Please could you advise on costings for us to purchase another batch?
Thanks
Vicci

Added 12th March 2010

Thank you for your email. Yes, I have seen them. Brilliant. Thank you. I shall be taking them straight to the customer and await their response. I will let you know. I would like to thank you and your team very much for all your help and assistance. It is greatly appreciated. I will definitely be using you again.
Yvonne
Added 12th March 2010

just a quick email to let you know we received the remainder of the cycle southend folders today and we are very please with them. Many thanks for getting these produced for us within our tight deadline, hope we can work together again in the near future.
Thanks
Dave

Added 12th March 2010

Our binders and indexes arrives yesterday and look great! Thank you so much to all at Ambro for a lovely job done!
Lisa

Added 12th March 2010

Excellent service all round, just to express our apreciation for another job very well Done
Sandra

Added 12th March 2010

Hi Marie

I received these samples this morning - thanks very much - we now have a very happy customer. Once again, thanks for your help and fantastic service in getting those samples to me so quickly, and I look forward to speaking soon.

Derek

Added 12th March 2010

Just a quick email to say we have received our internal copies of this job and we are really pleased with them.

Thank you!!!

Kind regards

Carly

Added 12th March 2010

This is my first order and I am totally impressed but the service at Ambroplastics. Everyone i have dealt with over the telephone has been friendly, helpful and extremely professional. I've placed my second order already and feel confident that it will go as the first. Thank you

Added 12th March 2010

Just to express our appreciation for another job very well done

Added 12th March 2010

Rob has looked after us well, and it's a pleasure to be able to confirm an order to you at last, after several false starts.

Added 22nd December 2009

I would like to take this opportunity to say a massive thank you to all your production staff and Robert Bonsall who were recently involved in the speedy production of a paper onto board presenter for me which looks excellent.

I really appreciate that your company put in the extra time and effort necessary to deliver a very demanding job with a seemingly impossible deadline on time.

I very much look forward to working with Ambro Plastics again soon

Added 23rd November 2009

Just to say that I was thoroughly impressed by ambro plastics - you understood my requirements straight away and sent a sample within 24 hours whereas all other plastic companies I approached were slow to respond and gave me expensive quotes when they did. Great work!

Added 23rd November 2009

As always, great service from both Rob Bonsall and the office, Have recommended Ambro to colleagues who have since used ambro.

Added 23rd November 2009

Hello Phil & Sam

Hope you are well.

Just wanted to say a big thank you for the Covance folders last week - they looked great using the alternative material and arrived on time. Really appreciate your efforts for turning that job around so quickly.

Sorry not in touch sooner - thankfully been very busy

Be in touch soon

Best regards

Andy

Added 1st October 2009

Just to say that I was thoroughly impressed by Ambroplastics - you understood my requirements straight away and sent a sample with in 24 hours, where as all other plastics companies I approached were slow to respond and gave me expensive quotes when they did. Great work.

David

Added 28th September 2009

Quality organisation offering a quality product and service. Look forward to using Ambro again in the future

Gary

Added 8th September 2009

A very easy company to work with.

Thanks

Brett

Added 12th August 2009

Hi Sam

Just to say thank you for your efficiency handling the queries / amendments to our order yesterday !

Kind Regards

Michelle

Added 17th June 2009

The documents have just arrived and look great, thanks! Thanks again for all your hard work under a lot of pressure...everyone has really pulled it out of the bag!

I would like to make particular reference to Louise Macleod. She has handled out order from start to finish efficiently, professionally and under extreme pressure! She has been great to deal with and I wouldn't hesitate to recommend Ambro based on her customer service and the quality of the delivered product.

Thank You

Added 29th May 2009

Dear Clare,

Apologies, I have been meaning to say a very big thank you for the folders.

Great work and customer service.

Many thanks,

Donia

Added 22nd May 2009

Good Morning Sam

Just to let you know that we have received our order it was much appreciated that you got them out to us so quickly as I had run out of them.

Many thanks

Angie

Added 22nd May 2009

Hi Louise,
Many thanks for your folder sample which has arrived this morning - impressive.
I will be showing it to my client tomorrow hence will get back to you as soon as they decide to get the thing moving.
Regards,
Peter

Added 6th April 2009

Dear Sam
Just to let you know that I have received the APX folders and they are perfect.
Many thanks for all your help
Kind regards
Nick
Added 3rd April 2009

Hi Rob,
Just a little email to say thank you very much for turning the wallets around so quickly, they look great.
Thanks again
Lindsey
Added 27th March 2009

I was very impressed by how quickly ambro got the folders delivered to us. Usually we have to wait six weeks but i told them we needed them asap and they were delivered within 2 weeks. Thank you very much

Added 23rd March 2009

Hi Sam
Good Morning
Hope you are well
Just wanted to say a very big thank you for support & patience in getting the recent Covance folders completed so quickly - I received a call from the client yesterday, giving very positive feedback saying that the Event materials looked great!
Thanks for all your help
Be in touch soon - Best Regards Andy
Great Job!

Dear Samantha,
Many thanks for the EssexWorks Poly wallet. It was well received by the client and I was very happy with the service and product you supplied me. Great job! I will definitely come back to you when I have a similar project and recommend you onto my colleagues. Thanks again.
Kind regards
Gyles
Added 3rd March 2009

Fantastic quick service... thanks

Added 27th February 2008

Dear Sam and team,
Thank you so much for getting the boxes to me on time much appreciated! Hopefully my launch will go well and I can order more off you in the future. Wishing you all a happy festive season.
Charlotte Ridgwell

Added 4th December 2008

Hi Samantha

Nice to speak to you last week! - thanks for confirming that the delivery was on track. The separate box of binders has now been delivered here and they look very good. Thanks to everyone concerned for getting them out so quickly - that really was a great help and I am extremely grateful - and for doing such a professional job. Our accounts department processes invoices quickly so I hope that will all go smoothly - please contact me directly if there is any problem.
Thanks again to all at Ambroplastics - a pleasure doing business with you!
All the best
Frances
Added 1st December 2008

First rate on all counts.
I am most impressed by the level of customer service provided, from the speedy response to the enquiry to the ultra effecient delivery (2 days early) which assisted us in the fulfilment. Very professional business.

Added 19th November 2008

Hi Marie,

I just wanted to thank you for all your hard work on the folders & dividers, & to thank your team also, although I haven’t seen them, I am sure all looks great, I will have to ask the client for one. Many thanks again.
Kind regards
Kate Macro

Added 8th October 2008

I'd just like to say a big thank you to yourself and everyone else involved in the successful production of our 'Crib Sheet' polyprop wallets. They went down very well with our staff and the audience they were intended for.
Thanks for turning them around on time too.
Kind regards
Charlie

Added 10th September 2008

Received with thanks and very impressed with your delivery and customer service.
Sally Donaldson
Here on Time

Hi Marie
Got the folders today, they're great.
Thanks for all your help getting these here on time.
Kind Regards
Chris Churn

Good Afternoon!
We would just like to say a huge thanks for pulling out all the stops and getting our folders to us this morning. We had numerous members of staff making them up for 3 hours, and all of our 600 new students went away this afternoon with one containing all of their paperwork and they love them!
Thank you again for a great service. We will definitely be in contact again.
Kelly Worley
Careers and Guidance Officer

Hi Marie
Thank You for your help with printing the 'Let's talk' pack. The Headteacher leading the project is very grateful. Lots of Nursery and Primary School Children will be excited on their first day back from the holidays!
We really appreciate your efforts to turn this around in time, even though the order was sent to you later than we expected.
Thank You
Marie Hill

Tom,
Just a quick line to say that our client in Oman thinks the folders and boxes were ‘exceptional’ so thanks you all for your help in designing and producing an excellent product which hopefully will lead on to more.
Thanks again,
Oliver

Customer Satisfaction Survey response Received.
Are there any specific areas of our customer service that you feel could be improved?

To be honest I have no comments other than the service I received throughout has been excellent. I would definately recommend you to colleagues and other managers. I was given a quote by the end of the day I requested the information, I placed my order and the goods were delivered promptly. The quality of the good was impressive in that they are of high quality.
Big Thanks

Claire
Spoken to Phil - BIG THANKS - customer delighted.
Mike

Hi Claire
Just to say thank you for sticking your neck out and getting the printed proof over to us for this morning.
Great support thanks again – it is now winging its way to Ireland!
Kind Regards
Michelle

Hi Tom,
Order and final artwork attached. Note that this supercedes the previous artwork. Thanks for your help with this, you have solved a nightmare for me.
Regards,
Andrew

Hi Claire,
Thank you for these they are great. Will contact you very soon for some more files and diaries?
Alison

Hi Claire,
I just wanted to say a big THANK YOU to you and your colleagues for the delivery of jobs 21270 and 21271 to our client received on Friday. I very much appreciate the short turn around on this, thank you for pushing it through for us so promptly.
Many thanks
Rebecca

Hi
Just to let you know our folders arrived this morning, and they look fantastic. Thank you so much for all your help with what turned out to be a bit of a complicated order! We now have you logged as suppliers on our central system, and hope to work with you again.
Many thanks
Susie

Hi Damien,
I just wanted to say thank you for the Morris Residential boxes which arrived on Friday. They looked great and the client is really pleased with them!
Thanks
Rhiannon

Good morning Claire
Just a note to say that our US Quotation Folders arrived yesterday, right on schedule. They look great!
Thanks for the wonderful service, especially as you modified the cutting tool in line with my request.
Well done and thanks again to all concerned.
Keith Simpson
Marketing Manager

Hi Tom,
I must say it has been and hopefully continue to be a pleasure working with Ambro.
Kind regards
David

Hi John,
Further to our earlier telephone conversation I would like to thank you and all the staff at Ambro who were involved in the production of the Opus Wallets.
Right from my initial contact with your company I have been impressed by the helpful and professional service provided by every point of contact, from sales, through graphics and production to the despatch of the finished product. I was kept informed at every stage of the process until the wallets reached here - EARLY I might add!!!!
The product is very well printed and produced and my client is more than pleased.
I look forward to continued business with Ambro and I would like to wish you all a very Merry Christmas and health and happiness for the new year.
Thanks Again
Gordon Ford

Thank you so much and a happy Christmas to you all too.
Thank you also for all your help when we have placed orders with you. Your organisation is second to none and we appreciate it very much. Can't fault either quality or delivery. Well done to you all.Kind regards,
Margaret Cooper

Hi Samantha,
Thanks for the samples (various).
Thanks for your speedy attention to this project!
Melanie

Absolute Star!
Thanks for all your help Chris.
Service has been excellent!
Matt

Dear Claire,
Please supply me with a template for a Tecfile.
May I also say that I am delighted with the superb service I always get from the "studio". Your PDFs are always very clear and are a wonderfully effective way to proof jobs. I also find you to be always very helpful, knowledgeable and friendly,
Thanks again
Steve

Hi Lorna
Just a quick note to say that the binders have arrived ok. Many thanks for your help in getting this through so quickly for us … much appreciated.
Kind regards
Sue Walker

Hi Lorna
I just want to say “thank you.” The Customer is very happy with the folder job. Thanks also to Tom and Claire.
Many thanks
Amanda

To: Lesley McRae
I am delighted with the binders and boxes you have produced. This was not an easy job, especially as we had not worked together before. Your patience and advice was greatly appreciated. The fact that Ambro managed to pull the deadline forward helped me enormously, and literally saved the project.
Thank you, and please pass on my thanks to everybody else involved in the job.
With kind regards
Lynda Willis

Dear Lesley
As we approach the end of a very busy term, I am writing to thank you for all the help you gave us sorting out the PVC display books for our students. These books are intended for use as the Record of Achievement folder for our Year 11 students.
We had an Awards Ceremony in May when the students were presented with them. They look very smart and fit the bill very well.
Thank you once again.
Yours sincerely
Linda Conroy
Asst. Head PSHE

A representative came to visit to discuss what was actually needed. This was extremely helpful as there were issues regarding my order which was resolved immediately face to face. Excellent service given by Chris Corbett and the rest of the Ambro team. Well done!

Added 23rd November 2009

Hi Lorna
Please pass on our thanks to everyone at Ambro for the fast and responsive processing of our order which arrived dead on time for the event this week. They look great. Well done, and thank you.
Regards
Andrew Blair – Creative Director

Hi Kayleigh
Would you please pass on my sincere thanks to whoever made our delivery happen a day early. It enabled us to get them all packed and to the conference earlier than scheduled. Thanks a million!
Kind regards
Kath Buckley

What fantastic service!
I have just received your custom designed sample (which beats the competitor sample my client supplied as a guide hands down!). Your design is ingenious in the way that the locking tabs do not interfere with the insertion of the contents as the other sample did.
I have a presentation to my client tomorrow, and will be back to you soon with feedback (hopefully an order!)
Many thanks again for such an efficient and pleasant service.
Elaine Searle

Lesley
Words of praise!
Both my Customer and myself would like to comment on how good these binders looked. The screen printing was excellent. Please pass on our thanks.
Regards
Roy Chiswell

Good Morning Claire
Many thanks for the above. I must say that I am impressed by the way your Company goes about its business. Well done to you all!
Keith Simpson

Hi Gwenda
Just a note to say thank you for the folders that you produced for me this week, in a very tight turn around. I received my file copy this morning and it is spot on.
Thanks for all your help with this project.
Laura Kingsley

Hi Lesley
Just a quick note to say thank you very much. The wallets have arrived and look great! Thanks for your great response in meeting our lead time. Perhaps you would pass that on to production too.
We will definitely be using Ambro for all our future plastic wallet needs.
Fiona

Morning Claire
The folders came in yesterday, they look really good.
Thanks
Allison Tice